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HOW TO ORDER


CUSTOM STATIONERY

1. LET’S CHAT
We need to get to know you better in order to create something completely unique to you, thus we include a free consultation so we can do just that. Consultations can take place either in person or over the phone. We’ll discuss all the exciting details, get to know your love story, understand your wedding aesthetic and gather all of your ideas and inspiration until we have a clear idea of your vision. We’ll bring samples, swatches and our know how, you bring your Pinterest boards, inspirational images and an idea of your budget.

2. THE FORMALITIES
2-3 days following our consultation, we will email through a detailed quote, based on the ideas we discussed, for you to review. We will then liaise with you to adjust your selections as necessary until we reach a price point that is a perfect match for your budget. If you decide to go ahead, you will need to formalise your order by signing the quote and emailing it back to us. We will then invoice you for the 50% deposit, which will need to be paid before we commence any work.

3. DESIGN
Once your payment has cleared and your order is locked in, we will need you to send through your wording and wedding details. Don’t hesitate to let us know if you need a little help in this area. It’s then time to move on to another area of your wedding planning whilst we knuckle down and do what we do best. We’ll bring your vision to life, crafting a design from scratch that is 100% unique to you. When we have your first draft ready we will email through a PDF proof for you to review.

4. PERFECT
You will need to review your proofs very carefully to ensure all spelling and details are correct and then email or call us with any revisions you would like to make. Three minor revisions are included in your quote. Any major revisions or changes on top of this will incur an additional fee.

5. SIGN OFF
When you are 110% happy and everything is perfect, we will ask you for written approval of your artwork and invoice you for the remaining balance of your order, including postage. Your order will not be printed until we receive your approval.

6. PRINT AND DELIVERY
Your stationery will be sent off to one of our trusty printers. When the printing process is complete, we will carefully inspect and package up your order and send it to you so you can assemble, seal and post out to your guests. All parcels are sent with tracking, insurance and a signature upon delivery for peace of mind. Local pick up can also be arranged.

 
 

STATIONERY TIMELINE


 
 

1. CONTACT US
If you have ordered and fallen in love with a sample pack from the Love Carli Collection, or don't even need a sample pack to know one of our designs is the one for you, and wish to go ahead and place an order, simply email us. Make sure you remember to tell us which stationery suite you would like, the stationery items you wish to order (invitation, RSVP, information card, etc.), and their quantities.

2. THE FORMALITIES
We will email you a detailed quote for for you to review. We will then liaise with you to adjust your selections as necessary until we reach a price point that is a perfect match for your budget. If you decide to go ahead, you will need to formalise your order by signing the quote and emailing it back to us. We will then invoice you for the 50% deposit, which will need to be paid before we commence any work.

3. CUSTOMISE
Once your payment has cleared and your order is locked in, we will need you to send through your wording and wedding details so that we can customise your chosen design. Don’t hesitate to let us know if you need a little help in this area. When we have your first draft ready we will email through a PDF proof for you to review.

4. PERFECT
You will need to review your proofs very carefully to ensure all spelling and details are correct and then email or call us with any revisions you would like to make. Three minor revisions are included in your quote. Any major revisions or changes on top of this will incur an additional fee.

5. SIGN OFF
When you are 110% happy and everything is perfect, we will ask you for written approval of your artwork and invoice you for the remaining balance of your order, including postage. Your order will not be printed until we receive your approval.

6. PRINT AND DELIVERY
Your stationery will be sent off to one of our trusty printers. When the printing process is complete, we will carefully inspect and package up your order and send it to you so you can assemble, seal and post out to your guests. All parcels are sent with tracking, insurance and a signature upon delivery for peace of mind. Local pick up can also be arranged.